WiscWeb Announcements

The WiscWeb team will have low availability during the Thanksgiving holidays (November 28, 2024 and November 29, 2024).
Please expect delays in messaging.

If you experience an emergency during this time, please contact the Help Desk.

On Nov. 1st, 2024, the WiscWeb team will remove the ability to upload video files in the Media Library. We recommend uploading this content into a video hosting service like YouTube, Vimeo, or Kaltura in the future.

Learn more

The WiscWeb team will have extremely low availability on Friday, July 5.

The team will only be responding to emergency requests that day. Please expect delays with other support requests and messages during that time.

WiscWeb will be undergoing system maintenance during two periods this week:

• Tuesday, April 2, 2024, from 12:00AM – 12:30AM.
• Thursday, April 4, 2024, from 4:00AM – 5:00AM.

To minimize any potential disruptions, please refrain from making any edits on your WiscWeb website during that time.
We anticipate a small amount of downtime during these updates.

If you have any questions or concerns, please feel free to reach out to us via our Customer Support Form. Or, if preferred, you can schedule Office Hours with us for personal support.

A recent Tech Partners thread brought new attention to the ongoing conversation about cookie concerns on campus. This is something we’ve been addressing and communicating about for the past year, and we’re happy to see people engaging with the topic. Here is everything we know in a single post to make things easier for users to reference.

Learn more

WiscWeb is experiencing temporary slowdowns that hit hourly at the 30 min mark (e.g., 4:30PM). We believe the cause is related to technology that runs at a regularly scheduled interval (known as cron jobs). As we continue to investigate the cause, you may experience issues when accessing your site. We have opened an outage on outages.doit.wisc.edu for tracking the issue and our progress. As the outage states, we recommend refreshing your page a couple of times if you run into slowness or an error throughout the day.

Please contact WiscWeb support with any issues.

Contact WiscWeb Support

The WiscWeb team will have low availability during the winter holidays (December 23, 2024 – January 2, 2025).
Please expect delays in messaging.

If you experience an emergency during this time, please contact the Help Desk.