Customer Support Form Name* First Last NetID*Preferred Email* Website URL* Please choose the topic area that most closely relates to your inquiry*How To/InstructionsTrainingBug/Issue ReportingFeature RequestDomainsSite LaunchContent Strategy/Design InquiryRedirectsCustomization RequestOtherHave you searched the WiscWeb KnowledgeBase for answers to your inquiry?*How to and instructional documentation for the WiscWeb service is located in the KnowledgeBase. It is highly recommended that you search here before submitting your request.YesNoHow To/Instructions QuestionsHave you attended UW Theme Beginner training?*WiscWeb offers free training in WordPress using the UW Theme. The schedule for these classes is available on the Training Page.YesNoPlease describe your question or request*Provide as much detail as possible.Training QuestionsI need help with...*Scheduling a group training sessionScheduling a single training sessionPlease describe your request*Bug/Issue Reporting QuestionsURL(s) of affected pages*Please copy and paste the URLs for the page(s) that are being affected by the issue. Use the plus sign (+) to add more rows. Please describe the issue you are encountering*Provide as much detail as possible.If you can provide screenshots of your issue, please include them here*Feature Request QuestionsIs this a request for new technology or an update to an existing page element?*New technologyExisting technologyPlease describe your request*Provide as much detail as possible.Example websiteIs there an example of this functionality on another website? If so, please include the link here. File uploadIf you have a screenshot or example file that you would like to share, please upload it here.Domain QuestionsPlease choose the domain option that most closely relates to your request*I'd like to change the domain for my siteI'd like to request a second domain for my siteRequested domain*Have you reviewed the domain naming guidelines for WiscWeb?*WiscWeb has a KnowledgeBase document on domain naming guidelines for the service. YesNoWe kindly ask that you review this information prior to submitting your request: Domain Naming Guidelines for WiscWebIs this a 3rd level domain?*If you aren't sure if your domain is considered a 3rd level domain, please review the documentation listed in our Domain Naming Guidelines KnowledgeBase document.YesNoPlease note that 3rd level domains require approval and can take at least 2 weeks for reservation.Please describe the reason for this request*Under the Terms of Service, WiscWeb does not allow for vanity URLs for sites. We are unable to fulfill this request.Site LaunchPlease choose the launch option that most closely relates to your request*I would like to schedule a launch of my siteI would like to change my launch date/timeI have a question about the site launch processRequested site launch date* Date Format: MM slash DD slash YYYY Requested site launch time*10:00 AM2:00 PMPlease describe the reason for this change*A site launch can be scheduled using the Site Launch Request Form. Please note: If you have a site that is already published elsewhere, we require two weeks' notice to schedule the site launch as this type of request involves a DNS update.The site launch process and FAQ are documented in the WiscWeb KnowledgeBase. Please peruse this info prior to submitting your request.Please describe your launch request*Content Strategy/Design QuestionsContent strategy and design-related questions are best answered in a WiscWeb open lab. It is difficult for the team to address these questions via email. Please peruse the Open Lab Schedule and attend when you are able. A member of the WiscWeb team and/or the Center for Digital Accessibility and User Experience will assist you.RedirectsPlease choose the option that most closely relates to your request*I require new redirects for my siteI have a question about how to add redirects to the Redirection pluginI'm having an issue with existing redirectsDo these include PHP page redirects and/or media file redirects (PDF, JPG, PNG, etc.)*YesNoDo you need the Redirection plugin added to your project?*YesNoPlease describe your redirect request*Customization Request QuestionsCustomization requests require a consultation with a WiscWeb team member in an Open Lab. Please review the documentation on the Customization Request page and plan to attend an upcoming Open Lab session.Other QuestionsPlease describe your request*Provide as much detail as possible.