Customer support form "*" indicates required fields NameThis field is for validation purposes and should be left unchanged.Name* First Last NetID Username*Please make sure to type your NetID username (typically a combination of letters from your first and last names) rather than your campus ID number.Preferred Email* Are you using UW Theme Classic or UW Theme 2.0?Troubleshooting tips will depend on which theme you're using. If you aren't sure, please refer to the related KnowledgeBase documentation. UW Theme Classic UW Theme 2.0 Website URL*If you have more than one site, please use the plus sign to the right to add more fields. Add RemovePlease choose the topic area that most closely relates to your inquiry* Emergency Issue Bug/Issue Reporting Content Strategy/Design Inquiry Customization Request How To/Instructions Migration Concern NetID Page Protection Request Plugin Activation Request Redirects Site Launch I'm running a scan Other Note: Feature requests can now be submitted via GitLab! Find out more about this process from our Feature Request KB document (opens in the same tab)Redirect QuestionsAre these redirects for an active site or for a site that is going away?* Active site (in use) Site that is going away Redirects for active sites can be added to your site using the Redirection plugin.Type of redirects required* Redirect everything to the a single URL on another site 1 to 1 redirects: Redirect this URL to another URL I'm not sure Upload a spreadsheet of 1-to-1 redirectsYou must limit your redirects to 20 or less. We cannot process more than 20. Max. file size: 24 MB. Old URL*URL to be redirected from.New URL*URL to be redirected to.How To/Instructions QuestionsHave you reviewed WiscWeb's training videos and reviewed recent WiscWeb news?*Common WiscWeb questions are covered in training and we also regularly share important updates about the service in our News feed. Yes No Please describe your question or request*Provide as much detail as possible. Please include links to the effected pages, names of wpDataTables or forms, and as much information you can to help us expedite the process of troubleshooting this issue.Bug/Issue Reporting QuestionsURL(s) of affected pages*Please copy and paste the URLs for the page(s) that are being affected by the issue. Use the plus sign (+) to add more rows. Add RemovePlease describe the issue you are encountering*Provide as much detail as possible.If you can provide screenshots of your issue, please include them hereMax. file size: 24 MB. NetID Page ProtectionIf you are looking to add NetID protections to a page of your site, please make sure to review the considerations and limitations before submitting.What is the URL of the page you need protected?It's ok to have this page saved as draft. In that case, just share the Preview URL here. Plugin Activation RequestWhich plugin are you requesting to be activated?Please select a pluginUW EventsKB SearchGravity FormsUW PublicationsUW Social ShareUW Submit to Third PartywpDataTablesNote: You should be able to activate this plugin on your own, provided you are an Administrator on your site. Please review the steps in the KB for more information: Self Service Plugin Activation (opens in the same tab)Site LaunchPlease choose the launch option that most closely relates to your request* I would like to schedule a launch of my site I would like to change my launch date/time I have a question about the site launch process Requested site launch date* MM slash DD slash YYYY Please describe the reason for this change*A site launch can be scheduled using the Site Launch Request Form. Please note: If you have a site that is already published elsewhere, we require two weeks' notice to schedule the site launch as this type of request involves a DNS update.The site launch process and FAQ are documented in the WiscWeb KnowledgeBase. Please peruse this info prior to submitting your request.Please describe your launch request*This field is hidden when viewing the formCustomization Request QuestionsPlease review the documentation located on the Customizing Your Site page and then submit a request via the form at the bottom.This field is hidden when viewing the formOther QuestionsPlease describe your request*Provide as much detail as possible.Site Scan QuestionsWhat is the source IP address for the scan?*What is the name of the scanner you intend to use?*What user agent does this tool present?*