Customer Support Form Name* First Last NetID Username*Please make sure to type your NetID username (typically a combination of letters from your first and last names) rather than your campus ID number. Preferred Email* Website URL*If you have more than one site, please use the plus sign to the right to add more fields. Please choose the topic area that most closely relates to your inquiry* Emergency Issue Bug/Issue Reporting Content Strategy/Design Inquiry Customization Request Domains Feature Request How To/Instructions Plugin Activation Request Redirects Site Launch Training Other Note: Feature requests can now be submitted via GitLab! Find out more about this process from our Feature Request KB document (opens in the same tab)How To/Instructions QuestionsHave you attended UW Theme Beginner training?*WiscWeb offers free training in WordPress using the UW Theme. The schedule for these classes is available on the Training Page. Yes No Please describe your question or request*Provide as much detail as possible.Training QuestionsI need help with...* Scheduling a group training session Scheduling a single training session Please describe your request*Bug/Issue Reporting QuestionsURL(s) of affected pages*Please copy and paste the URLs for the page(s) that are being affected by the issue. Use the plus sign (+) to add more rows. Please describe the issue you are encountering*Provide as much detail as possible.If you can provide screenshots of your issue, please include them hereMax. file size: 24 MB.Plugin Activation RequestWhich plugin are you requesting to be activated?AkismetEvents CalendarGoogle XML SitemapsKB SearchGravity FormsGravity Forms Integration with wpDataTablesUW Content SharingUW PublicationsUW Social SharewpDataTablesNote: You should be able to activate this plugin on your own, provided you are an Administrator on your site. Please review the steps in the KB for more information: Self Service Plugin Activation (opens in the same tab)Domain QuestionsPlease choose the domain option that most closely relates to your request* I'd like to change the domain for my site I'd like to request a second domain for my site Requested domain* Have you reviewed the domain naming guidelines for WiscWeb?*WiscWeb has a KnowledgeBase document on domain naming guidelines for the service. Yes No We kindly ask that you review this information prior to submitting your request: Domain Naming Guidelines for WiscWebIs this a 3rd level domain?*If you aren't sure if your domain is considered a 3rd level domain, please review the documentation listed in our Domain Naming Guidelines KnowledgeBase document. Yes No Please note that 3rd level domains require approval and can take at least 2 weeks for reservation.Please describe the reason for this request*Under the Terms of Service, WiscWeb does not allow for vanity URLs for sites. We are unable to fulfill this request.Site LaunchPlease choose the launch option that most closely relates to your request* I would like to schedule a launch of my site I would like to change my launch date/time I have a question about the site launch process Requested site launch date* MM slash DD slash YYYY Requested site launch time* 10:00 AM 2:00 PM Please describe the reason for this change*A site launch can be scheduled using the Site Launch Request Form. Please note: If you have a site that is already published elsewhere, we require two weeks' notice to schedule the site launch as this type of request involves a DNS update.The site launch process and FAQ are documented in the WiscWeb KnowledgeBase. Please peruse this info prior to submitting your request.Please describe your launch request*RedirectsPlease choose the option that most closely relates to your request* I require new redirects for my site I have a question about how to add redirects to the Redirection plugin I'm having an issue with existing redirects Do these include PHP page redirects and/or media file redirects (PDF, JPG, PNG, etc.)* Yes No Do you need the Redirection plugin added to your project?* Yes No Please describe your redirect request*HiddenCustomization Request QuestionsPlease review the documentation located on the Customizing Your Site page and then submit a request via the form at the bottom.Modsecurity Update - Error Reporting QuestionsDate the error occurred* MM slash DD slash YYYY General time that the error occurredPlease get as close as possible, but it is ok if you aren't sure. : Hours Minutes AM PM What is your IP Address?*Please go to Google and type in What is my IP address? Please enter that information in the field. Describe what you or your site user was doing when the error occurred:*Please include as much information as possible. The more detailed the information, the more quickly we can act on your request.URL of the issue page (if applicable) ScreenshotsPlease upload any screenshots of the error that you may have. Drop files here or Select files Max. file size: 24 MB. Questions About WiscWeb Architectural ChangesPlease include any questions or feedback here:*HiddenOther QuestionsPlease describe your request*Provide as much detail as possible.CAPTCHA