SL2 Support Request Form

Name
This allows us to reply directly to the request rather than having to type in your address.
This helps relate the ticket to your profile in our ticketing system. This allows us to look up tickets based on user, which is faster than trying to find the ticket number.
Date of incident:
If you don't know the date the issue started, please add today's date.
Time of incident:
If you don't know the time the issue started, please add the current time.
:
Please select the SL2 multisite(s) affected:
Please select all affected multisites.
Please select the environment(s) affected:
Please select all affected environments.
Please provide a detailed overview of the request.
Please upload any related screenshots, images, or other files that relate to this request.
Max. file size: 24 MB.
When do you need this completed by?
This helps us assess when we can tackle the issue. We have very limited resources for troubleshooting requests and therefore must prioritize high level issues first. If this is not something that needs to be tackled right away, we will add it to a future sprint.